88fb Privacy Policy
This page explains how important your personal information is to us, and how it is collected, stored, and protected.
Introduction
This Privacy Policy applies to all users of the 88fb platform. It explains in detail how we handle the information you provide when you create an account on 88fb, use our services, or contact us.
This policy is an integral part of 88fb's Terms and Conditions. Continuing to use the platform means you agree to comply with all provisions of this policy.
This policy may be updated at any time. Users will be notified via their registered email or through a notice on the platform. Continued use of the platform after an update means the new policy has been accepted.
1. What Information We Collect
When you register on the 88fb platform and use our services, we may collect the following types of information:
1.1 Information You Provide Directly
- Full name and date of birth
- Mobile number and email address
- National ID or passport details (for identity verification)
- Financial transaction details — information related to bKash, Nagad, Rocket, or bank accounts
- Account password (stored in encrypted form)
1.2 Automatically Collected Information
- Device type, operating system, and browser information
- IP address and login date and time
- Platform activity logs — game history, bet history, and transaction records
- Information from cookies and similar tracking technologies
1.3 Information from Third Parties
When required for identity verification or fraud prevention, we may collect relevant information from legitimate third-party sources. Such information is used only for the specified purpose.
2. Purpose of Using Your Information
Collected information is used only for specific, defined reasons. 88fb uses your information for the following purposes:
- Account creation, verification, and management
- Processing financial transactions including deposits and withdrawals
- Providing bonuses, promotions, and cashback offers
- Managing customer support — assistance via live chat and email
- Ensuring platform security and preventing fraud or unauthorized access
- Meeting legal obligations and enforcing responsible gaming policies
- Analytics and research to improve services
- Providing a customized experience based on user preferences
Your information is never sold to third parties for marketing purposes.
3. Information Sharing and Disclosure
88fb does not generally share your personal information with third parties. However, limited disclosure may occur in the following circumstances:
3.1 Service Provider Partners
We work with trusted technology and service partners for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and technical support. These partners receive only the minimum information necessary and operate under strict confidentiality agreements.
3.2 Legal Obligations
Information may be disclosed in response to a valid order from a competent authority, a court order, or a legal process. Only relevant information is disclosed in such cases.
3.3 Fraud Prevention
In cases of money laundering, fraud, or other illegal activity, relevant information may be shared with the relevant authorities for investigation purposes.
4. Data Protection and Security
88fb takes the highest technical and organizational measures to protect your information. The key elements of our security framework are outlined below:
- All data transfers are secured through SSL (Secure Socket Layer) encryption
- Passwords and sensitive information are stored in encrypted form — no one can read them directly
- Access control policies ensure staff can only view the information needed for their specific role
- Regular security audits and reviews are conducted
- Suspicious activity is automatically flagged and detected
- Two-factor verification (OTP) is used to protect logins
However, no method on the internet is 100% secure. Users are therefore also responsible for keeping their own account credentials confidential.
5. Cookies and Tracking Technologies
88fb uses cookies to keep the platform functioning correctly and to improve the user experience.
5.1 Types of Cookies
- Essential Cookies: Required for login sessions and security — the platform cannot function properly without them
- Functional Cookies: Remember your language and preference settings
- Analytics Cookies: Monitor site usage so we can improve our services
5.2 Cookie Control
You can control or disable cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.
6. Data Retention Period
88fb retains your information only for as long as necessary or legally required. Even after an account is closed, some information may be kept for a set period for the following reasons:
- Financial transaction records — as required by applicable regulations
- Identity verification information — as required by applicable legal guidelines
- For dispute resolution and legal protection purposes
Once the retention period ends, information is securely deleted or anonymized.
7. User Rights
You have specific rights over your personal information. 88fb respects these rights:
7.1 Right to Access
You may contact us at any time to find out what information we hold about you.
7.2 Right to Correction
If your profile contains incorrect or outdated information, you may request a correction. Some information can be changed directly in your account settings.
7.3 Right to Deletion
Where there is no legal obligation to retain it, you may request that your information be deleted when closing your account.
7.4 Right to Object to Processing
You may object to the processing of your information for specific reasons. However, this may limit access to certain services.
To exercise any of the above rights, please contact our support team. We provide assistance in Bangla and English via live chat and email, 24 hours a day, 7 days a week.
8. Protection of Minors
The 88fb platform is intended only for persons aged 21 or above. We do not knowingly collect information from minors. If it is found after registration that a user is under 21, that account will be closed immediately and the relevant data will be deleted. Read our guidelines for more information on the Responsible Gaming policy.
9. International Data Transfers
Some technology service providers may be located outside Bangladesh, in which case your information may be transferred to another country. 88fb ensures that any such transfer is covered by appropriate data protection agreements or equivalent safeguards.
10. Third-Party Links and Services
The 88fb platform may at times be connected to third-party services such as payment gateways or game providers. These third parties have their own privacy policies, and they are responsible for how they handle user data. 88fb is not responsible for the privacy practices of third parties.
11. Policy Changes and Updates
This Privacy Policy may be updated from time to time due to business changes, technological improvements, or legal requirements. For significant changes, we will publish a notice on the platform or notify users via their registered email.
Continued use of the platform after a policy change will be taken as your acceptance of the new policy. We therefore recommend reviewing this page regularly. Read our About Us page to learn more about 88fb.
12. Contact and Complaints
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us:
- Live Chat: 24/7 direct support — click the live chat icon on the platform
- Email: [email protected]
We provide support in both Bangla and English. After you get in touch, we will do our best to respond to your complaint or question as quickly as possible. You can also visit our FAQ page for answers to common questions.